Quick answer
For water damage in South Ogden, UT, shut off your main valve first, or turn off the well pump breaker if you are on a private well. For a water or sewer problem, call South Ogden Public Works at 801-622-2901. Then call a water damage restoration company; drying should start within 24 to 48 hours. A Utah insurance rule gives insurers 15 days to acknowledge a claim.
Do this first
Local water and sewer lines.
Public Works at 5590 South 600 East is open Monday to Friday, 7 a.m. to 3:30 p.m. The Weber-Morgan Health and Weber Area 911 non-emergency dispatch lines are on the West Haven page.
- Shut off the water. Shut off the main valve where the line enters the house. If sewage or water comes up in a floor drain or basement toilet, South Ogden asks residents to call Public Works first, at 801-622-2901.
- Make it safe and document it. Cut power to wet rooms from a dry spot, photograph the damage, then report the claim.
- Start drying within 24 to 48 hours. About 25% of South Ogden homes were built before 1960, and the median home dates to 1979. Older drain lines, where tree roots get in, deserve a look first.
South Ogden Public Works keeps people on call 24 hours a day for sewer backups. If a floor drain backs up only when you run water, the clog is most likely in your own line.
What to know about water damage in South Ogden
1934
The drought year the Federal Drought Relief Agency paid for a water supply line from Burch Creek Canyon to the farming community of about 800 people.
Source: Wikipedia
Named for Daniel Burch
Daniel Burch and his family arrived in 1848, and in 1850 the area was named Burch Creek in his honor.
Source: Wikipedia
A town for a sewer
Burch Creek needed a sewer system, more water, and roads. A 1936 petition to Weber County led to the town of South Ogden on July 6, 1936.
Source: Wikipedia
City of Homes
Hill Air Force Base and the Ogden Arsenal brought a 1940s housing boom. The population passed 3,600 by 1946, and the city grew 150% in the 1950s.
Source: Wikipedia
Three canyons
South Ogden has water rights in Burch Creek, Strong Canyon, and Waterfall Canyon. Weber Basin treats and delivers the water to 5,291 connections.
Source: South Ogden water element
Two irrigation systems
Weber Basin and the South Ogden Conservation District, part of Pineview Water, supply secondary water to nearly all connections in the city.
Source: South Ogden water element
Homes in South Ogden
The median home dates to 1979, and about 52% were built before 1980. About 67% are owner-occupied, with a median value near $407,800.
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Cost and insurance in South Ogden
How much does water damage restoration cost in South Ogden?
Most jobs run $450 to $16,000 (Angi). Canyon runoff or storm water that reaches the house from outside is a flood loss, which needs a separate flood policy. Tree roots are the main cause of sewer backups in South Ogden. After a backup, have the lateral cleaned and checked before the drying crew finishes.
Water removal and restoration in South Ogden
The company that answers handles sewer backups, older drain line failures, finished basement leaks, water heater failures, and frozen pipes, plus burst pipes, appliance leaks, drying, and septic backups.
South Ogden questions
Who do I call about a South Ogden sewer backup?
South Ogden Public Works, at 801-622-2901. The city keeps people on call 24 hours a day for sewer backups.
Who handles water bills in South Ogden?
The city treasurer, at 801-622-2706.
What was South Ogden first called?
Burch Creek, for pioneer Daniel Burch.
Where does South Ogden's water come from?
Burch Creek, Strong Canyon, and Waterfall Canyon, with Weber Basin treating and delivering it.
Related guides
Other Utah towns- Basement floor drain backing up
- Burst pipe, not frozen
- Water coming up through the basement floor
- Utah insurance claim rules, in plain English
- Frozen and burst pipes: what to do
- Does homeowners insurance cover water damage?
- How long water damage takes to dry
Local phone numbers checked November 2026: