Quick answer
For water damage in West Haven, UT, shut off your main valve first, or turn off the well pump breaker if you are on a private well. For a sewer problem, call the West Haven Special Service District at 801-731-5819. Then call a water damage restoration company; drying should start within 24 to 48 hours. A Utah insurance rule gives insurers 15 days to acknowledge a claim.
Do this first
Local water and sewer lines.
City offices are at 4150 South 3900 West. The Bona Vista Water line is on the Plain City page. The dispatch and Weber-Morgan Health lines also cover South Ogden, Riverdale, Washington Terrace, Plain City, Marriott-Slaterville, Eden, Liberty, and Wolf Creek.
- Shut off the water. Shut off the main valve where the line enters the house. For a water main break, call the water district named on your bill. For a sewer problem, call the West Haven Special Service District at 801-731-5819.
- Make it safe and document it. Cut power to wet rooms from a dry spot, photograph the damage, then report the claim.
- Start drying within 24 to 48 hours. About 53% of West Haven homes were built in 2010 or later. Newer finished basements can hide a leak behind drywall, so check behind baseboards near the water heater.
West Haven City does not supply water. Depending on where you live, culinary water comes from the West Haven Special Service District, Taylor-West Weber, Bona Vista, or Hooper Water.
What to know about water damage in West Haven
1991
The year West Haven incorporated, on July 1, combining the farming communities of Kanesville and Wilson.
Source: Wikipedia
Kanesville
The first settlers arrived in 1868, when the area was called Northwest Hooper. It took the name Kanesville, for Thomas L. Kane, when a church ward formed in 1882.
Source: Wikipedia
Wilson
Wilson was named for four brothers who began farming west of the Weber River in 1854. An irrigation company formed there in 1879.
Source: Wikipedia
About 3,360 on district water
The West Haven Special Service District water system served about 3,360 people in 2025. Other homes are on one of the three other districts.
Source: Utah Division of Drinking Water
Homes in West Haven
The median home dates to 2011, and about 8% were built before 1980. About 71% are owner-occupied, with a median value near $564,300.
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Cost and insurance in West Haven
How much does water damage restoration cost in West Haven?
Most jobs run $450 to $16,000 (Angi). Weber or Ogden River water that rises into a yard and enters the house is a flood loss, covered only by a separate flood policy. Many West Haven homes sit on flat former farmland. After a leak, check that water drains away from the foundation so it does not pool against basement walls.
Water removal and restoration in West Haven
The company that answers handles finished basement leaks, sewer backups, sprinkler line breaks, water heater failures, and frozen pipes, plus burst pipes, appliance leaks, drying, and septic backups.
West Haven questions
Who supplies water in West Haven?
One of four districts, depending on where you live: the West Haven Special Service District, Taylor-West Weber, Bona Vista, or Hooper Water.
Who handles sewer service in West Haven?
The West Haven Special Service District, at 801-731-5819.
Who handles septic systems in Weber County?
The Weber-Morgan Health Department Environmental Health staff, at 801-399-7160.
What is the Weber County non-emergency dispatch number?
Weber Area 911 takes non-emergency calls at 801-395-8221.
Related guides
Other Utah towns- Burst pipe, not frozen
- Sewage backup: what to do first
- Burst pipe repair cost
- Utah insurance claim rules, in plain English
- Frozen and burst pipes: what to do
- Does homeowners insurance cover water damage?
- How long water damage takes to dry
Local phone numbers checked November 2026:
- Wikipedia, West Haven
- West Haven Planning Commission agenda, water providers
- West Haven City Council contact
- Central Weber Sewer, utility billing contacts
- Utah Division of Drinking Water, West Haven SSD
- Hooper Water Improvement District
- Taylor-West Weber Water Improvement District
- Weber Area 911 Dispatch
- Weber-Morgan Health Department directory