Quick answer
For water damage in Savannah, TX, shut off your main valve first, or turn off the well pump breaker if you are on a private well. For a leak at the meter, call Mustang SUD; Elm Ridge WCID is 469-899-5335. Then call a water damage restoration company; drying should start within 24 to 48 hours. Texas insurers must acknowledge your claim within 15 days.
Do this first
Local water and septic lines.
Mustang SUD runs Savannah's water; its 24/7 line is on the Paloma Creek South page, and the Denton County flash flood table is on the Highland Village page.
- Shut off the water. Close the valve at your meter box. Elm Ridge WCID says Mustang SUD owns and runs Savannah's water infrastructure and billing, so call Mustang about the meter; Elm Ridge handles district questions.
- Make it safe and document it. Cut power to wet rooms from a dry spot, photograph the damage, then report the claim.
- Start drying within 24 to 48 hours. Most homes in Savannah date to the 2000s, and about 39% were built since 2010. Water from a failed water heater or washer line spreads under laminate and carpet pad, so ask for readings past the wet spot.
Heavy storms can flood low streets and creek crossings along US 380. Never drive into water over a road, and treat floodwater as contaminated.
What to know about water damage in Savannah
2,447
Single-family lots in Savannah, the first community in what is now Elm Ridge WCID. Construction began in 2003, and the first homeowner closed in March 2004.
Source: Elm Ridge WCID
A district instead of a city
Denton County created Denton County Fresh Water Supply District #10 on September 12, 2000, to build roads and water and sewer lines in unincorporated land. Residents chose the name Elm Ridge in 2022.
Source: Elm Ridge WCID
Where the water comes from
Elm Ridge buys wholesale water from the Upper Trinity Regional Water District. Mustang SUD owns and runs the pipes and billing in Savannah and ArrowBrooke.
Source: Elm Ridge WCID, water
Doubled in ten years
Savannah had 3,318 people in 2010 and 6,529 in 2020. It is 12 miles east of Denton and 15 miles west of McKinney.
Source: Savannah, Texas
Homes in Savannah
About 72% are owner-occupied, the median home dates to 2008, and the median value is about $400,000.
How often it freezes
The NOAA weather station at Pilot Point, about 6.5 miles away, averages 45.1 nights a year at or below 32°F and 5.9 at or below 20°F. In half of years the first freeze comes by November 16 and the last one after March 24. Pipes in outside walls, attics, and pier-and-beam crawlspaces are the first to split.
Check your ZIP
Flash flood warnings in Denton County
The National Weather Service issued 63 flash flood warnings that included Denton County from 2016 through November 12, 2026. The year-by-year count is on the Highland Village page.
Cost and insurance in Savannah
How much does water damage restoration cost in Savannah?
Most jobs run $450 to $16,000 (Angi). Storm water that flows in from outside is a flood claim. Carpet pad and laminate in two-story homes hold water.
Water removal and restoration in Savannah
The company that answers handles water heater and washer line failures, upstairs bathroom leaks into ceilings, sewer backups, and burst pipes in hard freezes, plus burst pipes, appliance leaks, drying, and septic backups.
Savannah questions
Who runs Savannah's water?
Mustang SUD owns and runs the water system and billing, with wholesale water from Upper Trinity. Elm Ridge WCID is at 469-899-5335 for district questions.
Is Savannah a city?
No. It is an unincorporated census place inside Elm Ridge WCID, which handles roads, water, sewer, and drainage like a city would.
How cold does Savannah get?
The NOAA station at Pilot Point averages about 45 nights a year at or below 32°F and about 6 at or below 20°F.
Which ZIP codes does this page cover?
The Savannah part of ZIP 76227. Most of that ZIP is the Aubrey area.
Related guides
Other Texas towns- Ceiling water stains
- Sewage backup: what to do first
- Burst pipe repair cost
- Texas insurance claim deadlines, in plain English
- Frozen and burst pipes: what to do
- Does homeowners insurance cover water damage?
- How long water damage takes to dry
Local phone numbers checked November 2026: