Quick answer
For water damage in Paloma Creek South, TX, shut off your main valve first, or turn off the well pump breaker if you are on a private well. For a water leak or sewer backup, call Mustang SUD at 940-440-9561, 24/7. Then call a water damage restoration company; drying should start within 24 to 48 hours. Texas insurers must acknowledge your claim within 15 days.
Do this first
Local water and septic lines.
The Denton County flash flood table is on the Highland Village page.
- Shut off the water. Close the valve at your meter box, then call Mustang SUD. It took over retail water and wastewater service for the Paloma Creek districts in 2026 and takes emergency calls on its main line around the clock.
- Make it safe and document it. Cut power to wet rooms from a dry spot, photograph the damage, then report the claim.
- Start drying within 24 to 48 hours. About 61% of the homes here were built since 2010. Newer slab homes hide supply line and dishwasher leaks under vinyl plank and tile, so ask for readings along every wall near the leak.
In a heavy storm, never drive into water over a road. Six inches of moving water can knock an adult down.
What to know about water damage in Paloma Creek South
4,700
Home sites in Paloma Creek South, the larger of the two Paloma Creek census places. Homes south of US 380 have Little Elm mailing addresses.
Source: Paloma Creek, Texas
A planned community
Dallas-based Provident Realty Advisors developed Paloma Creek. The first homes were finished in early 2005, and about 5,600 homes were planned.
Source: Paloma Creek, Texas
Five water districts
Paloma Creek is served by five Denton County fresh water supply districts: 8-A, 8-B, 11-A, 11-B, and 11-C. District 11-A, set up in 2003, covers 424 acres south of Highway 380.
Source: Paloma Creek Districts
Water system changes hands
On March 30, 2026, the districts said they had transferred their water and wastewater system to Mustang SUD, which already ran it and handled billing.
Source: Paloma Creek Districts
Mustang SUD office
Mustang SUD's office is at 7985 FM 2931 in Aubrey, open 8 a.m. to 4:30 p.m. on weekdays.
Source: Mustang SUD
Homes in Paloma Creek South
About 74% are owner-occupied, the median home dates to 2012, and the median value is about $364,900.
Freezes and rain
The NOAA weather station at Denton 2 SE, about 8.9 miles away, averages 37.9 nights a year at or below 32°F and 4.1 at or below 20°F. In half of years the first freeze comes by November 20 and the last one after March 13. Pipes in outside walls, attics, and pier-and-beam crawlspaces are the first to split. It also averages 38.44 inches of rain a year, with about 11.9 days of an inch or more.
Check your ZIP
Flash flood warnings in Denton County
The National Weather Service issued 63 flash flood warnings that included Denton County from 2016 through November 12, 2026. The year-by-year count is on the Highland Village page.
Cost and insurance in Paloma Creek South
How much does water damage restoration cost in Paloma Creek South?
Most jobs run $450 to $16,000 (Angi). Creek or lake water that flows in from outside is a flood claim. Vinyl plank and tile over slab hide water at the edges.
Water removal and restoration in Paloma Creek South
The company that answers handles supply line and dishwasher leaks in newer slab homes, water heater failures in garages, sewer backups from district lines, and burst pipes in hard freezes, plus burst pipes, appliance leaks, drying, and septic backups.
Paloma Creek South questions
Who do I call about a water leak or sewer backup?
Mustang SUD, 940-440-9561. It takes emergency calls on that line 24 hours a day.
Is Paloma Creek South part of Little Elm?
Its homes have Little Elm mailing addresses, but most Paloma Creek homes are in the five water districts, not a city. Denton County data for Lakewood Village is on this page too.
How cold does it get here?
The NOAA station at Denton 2 SE averages about 38 nights a year at or below 32°F and about 4 at or below 20°F.
Which ZIP codes does this page cover?
The Paloma Creek South part of ZIP 75068. The ZIP also covers Little Elm and Oak Point.
Related guides
Other Texas towns- Sewage backup: what to do first
- Water mitigation vs. restoration
- Burst pipe repair cost
- Texas insurance claim deadlines, in plain English
- Frozen and burst pipes: what to do
- Does homeowners insurance cover water damage?
- How long water damage takes to dry
Local phone numbers checked November 2026: