Water Damage Restoration in Cross Roads, TX
Emergency water removal, drying, and septic or sewage backup cleanup for homes in Cross Roads, the town at the junction of US 377 and US 380 four miles east of Denton. Denton ISD and Aubrey ISD both serve the town, and Little Elm Fire Department answers its fire calls.
Quick answer
For water damage in Cross Roads, TX, shut off your main valve first, or turn off the well pump breaker if you are on a private well. Most homes are on septic; for a meter or main break, call Mustang SUD. Then call a water damage restoration company; drying should start within 24 to 48 hours. Texas insurers must acknowledge your claim within 15 days.
Do this first
Local water and septic lines.
Mustang SUD's 24/7 water line is on the Paloma Creek South page, and the Denton County flash flood table is on the Highland Village page.
- Shut off the water. Close the valve at your meter box. Mustang SUD supplies water to most of the town, so call it about a meter or main break; its 24/7 number is on the Paloma Creek South page.
- Make it safe and document it. Cut power to wet rooms from a dry spot, photograph the damage, then report the claim.
- Start drying within 24 to 48 hours. The town says most homes here have their own on-site sewage system. If drains back up after heavy rain, stop running water and have the septic tank checked before cleanup starts.
Denton County had 14 flash flood warnings in 2025. Heavy rain can also saturate septic drain fields in Cross Roads, so watch for slow drains after a storm and never drive into water over a road.
What to know about water damage in Cross Roads
60%
Share of homes in Cross Roads built since 2010, with a median build year of 2012. The 2020 census counted 1,744 people, up from 361 in 1990.
Sources: Census Reporter, ACS 2024 5-year estimates, Handbook of Texas
Born from a lake
Cross Roads grew up after Lake Dallas, now part of Lewisville Lake, was finished in November 1927. It had about 50 people in 1945.
Source: Handbook of Texas, Cross Roads
Mostly on septic
Most homes in Cross Roads have their own on-site sewage system. Those on sewer, and most water customers, are served by Mustang SUD.
Source: Town of Cross Roads
Town contacts
Town Hall, at 3201 US Highway 380, is open Monday to Thursday, 8:30 a.m. to 5 p.m. The town lists Little Elm Fire Department for non-emergency fire calls.
Sources: Town of Cross Roads, utility providers
Homes in Cross Roads
About 86% are owner-occupied, and the median value is about $632,300.
Check your ZIP
Flash flood warnings in Denton County
The National Weather Service issued 63 flash flood warnings that included Denton County from 2016 through November 12, 2026. The year-by-year count is on the Highland Village page.
Cost and insurance in Cross Roads
How much does water damage restoration cost in Cross Roads?
Most jobs run $450 to $16,000 (Angi). Storm water that flows in from outside is a flood claim. Large new homes need readings in every room near the leak.
Water removal and restoration in Cross Roads
The company that answers handles septic backups after heavy rain, supply line and ice maker leaks in newer homes, water heater failures, and burst pipes in hard freezes, plus burst pipes, appliance leaks, drying, and septic backups.
Cross Roads questions
Is my Cross Roads home on septic or sewer?
Most homes have their own septic system, the town says. Homes on sewer get it from Mustang SUD, which also supplies most of the town's water.
How do I reach the Town of Cross Roads?
Town Hall is 940-365-9693, Monday to Thursday, 8:30 a.m. to 5 p.m.
How fast has Cross Roads grown?
From 361 people in 1990 to 603 in 2000, 1,563 in 2010, and 1,744 in 2020.
Which ZIP codes does this page cover?
The Cross Roads part of ZIP 76227. That ZIP also covers Aubrey, Savannah, and Krugerville.
Related guides
Other Texas towns- Sewage backup: what to do first
- Water mitigation vs. restoration
- Burst pipe repair cost
- Texas insurance claim deadlines, in plain English
- Frozen and burst pipes: what to do
- Does homeowners insurance cover water damage?
- How long water damage takes to dry
Local phone numbers checked November 2026: