Quick answer
For water damage in River Heights, UT, shut off your main valve first, or turn off the well pump breaker if you are on a private well. For city water or sewer problems, call River Heights City at 435-752-2646. Then call a water damage restoration company; drying should start within 24 to 48 hours. A Utah insurance rule gives insurers 15 days to acknowledge a claim.
Do this first
Local water and sewer lines.
The city office at 520 South 500 East is open Monday to Thursday, 9:30 a.m. to 2:30 p.m. For homes on septic, the Bear River Health Department line is on the North Logan page.
- Shut off the water. Shut off the main valve where the line enters the house. For a city water or sewer problem, call River Heights City at 435-752-2646 during office hours.
- Make it safe and document it. Cut power to wet rooms from a dry spot, photograph the damage, then report the claim.
- Start drying within 24 to 48 hours. About 35% of River Heights homes went up before 1960. Older galvanized and cast iron lines fail more often, so check the basement and crawlspace first.
About 57% of River Heights homes were built before 1980, and 35% before 1960. Older pipes and sewer laterals are common sources of basement water.
What to know about water damage in River Heights
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City wells that supply River Heights water and fill two reservoir tanks, according to the city's general plan.
Source: River Heights City General Plan
Freezes and precipitation
The NOAA weather station at Utah State University in Logan averages 136.3 nights a year at or below 32°F and 54.9 at or below 20°F. In half of years the first freeze comes by October 16 and the last one after April 30. Pipes in outside walls, unheated basements, and crawlspaces are the first to split. It also averages 18.97 inches of precipitation a year, counting melted snow, with about 1.7 days of an inch or more.
From Dry Town
In 1882 James Bullock carved a home into the hillside and became the first resident of the dry bench later known as River Heights.
Source: River Heights City history
Incorporated in 1934
River Heights incorporated as a town in 1934 and became a city in 1968. It sits on the east bench lands of Cache Valley, a remnant of ancient Lake Bonneville.
Source: River Heights City General Plan
Wells and Logan sewer
The city draws water from three wells. It contracted with Logan City for sewage treatment in the mid-1970s, and River Heights maintains its own collection lines.
Source: River Heights City General Plan
Homes in River Heights
The median home dates to 1975. About 57% were built before 1980, 90% are owner-occupied, and the median value is near $464,400.
Check your ZIP
Cost and insurance in River Heights
How much does water damage restoration cost in River Heights?
Most jobs run $450 to $16,000 (Angi). Water that comes in from outside, like a snowmelt flood, is a flood claim, which needs separate flood insurance. Finished basements in 1960s and 1970s homes need carpet pad and lower drywall pulled so the framing can dry.
Water removal and restoration in River Heights
The company that answers handles sewer backups, frozen and burst pipes, water heater failures, basement leaks in older homes, and supply line breaks, plus burst pipes, appliance leaks, drying, and septic backups.
River Heights questions
Who do I call about River Heights water or sewer?
River Heights City at 435-752-2646, Monday to Thursday, 9:30 a.m. to 2:30 p.m.
Where does River Heights sewage go?
To Logan City for treatment, under a contract from the mid-1970s. River Heights maintains the collection lines.
Who handles septic permits in River Heights?
The Bear River Health Department. The number is on the North Logan page.
When is the last freeze in River Heights?
At the Utah State University station, the last freeze comes after April 30 in half of years.
Related guides
Other Utah towns- Basement floor drain backing up
- Burst pipe, not frozen
- Water coming up through the basement floor
- Utah insurance claim rules, in plain English
- Frozen and burst pipes: what to do
- Does homeowners insurance cover water damage?
- How long water damage takes to dry
Local phone numbers checked November 2026: