Quick answer
For water damage in Albany, MN, shut off your main valve first, or turn off the well pump breaker if you are on a private well. For a city water or sewer problem, call Albany Public Works at 320-845-2388. Then call a water damage restoration company; drying should start within 24 to 48 hours. Minnesota law gives insurers 10 business days to acknowledge a claim.
Do this first
Local water and sewer lines.
City Hall is at 400 Railroad Avenue and is open Monday to Friday, 8 a.m. to 4 p.m. The Stearns County Environmental Services septic line is on the St. Joseph page.
- Shut off the water. Shut off the main valve where the line enters the house. For a city water or sewer problem, call Albany Public Works at 320-845-2388 and leave a message if no one answers.
- Make it safe and document it. Cut power to wet rooms from a dry spot, photograph the damage, then report the claim.
- Start drying within 24 to 48 hours. The median Albany home dates to 1983, and about 48% were built before 1980. Check the water heater and basement drain lines first.
Albany Public Works handles city water, sewer, streets, and parks. Leave a message if no one answers.
What to know about water damage in Albany
1871
The year the Great Northern Railway built a depot half a mile from the Schwinghammer Settlement. The new site was named Albany and platted in 1872.
Halfway House
The first post office opened in 1870 at the Halfway House, a hotel run by an early settler family.
Source: LakesnWoods
Incorporated in 1890
Albany was incorporated on January 20, 1890, and reincorporated in 1958.
Source: LakesnWoods
Interstate 94
Interstate 94 and Minnesota Highway 238 are the main routes through the city.
Source: Wikipedia
Homes in Albany
The median home dates to 1983, and about 8% were built in 2010 or later. About 67% are owner-occupied, with a median value near $238,500.
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Cost and insurance in Albany
How much does water damage restoration cost in Albany?
Most jobs run $450 to $16,000 (Angi). Storm water that runs into the house from outside is a flood loss, which needs a separate flood policy. If an Albany floor drain backed up during a storm, ask the crew to clean and disinfect before drying starts.
Water removal and restoration in Albany
The company that answers handles sewer backups, storm water in basements, water heater failures, frozen pipes, and sump pump failures, plus burst pipes, appliance leaks, drying, and septic backups.
Albany questions
Who do I call about an Albany water or sewer problem?
Albany Public Works, at 320-845-2388.
What is the Albany City Hall number?
320-845-4244, Monday to Friday, 8 a.m. to 4 p.m.
Where is the Stearns County septic line?
On the St. Joseph page.
How did Albany get its name?
It was renamed Albany when the Great Northern Railway built a depot nearby in 1871.
Related guides
Other Minnesota towns- Basement floor drain backing up
- Burst pipe, not frozen
- Water coming up through the basement floor
- Minnesota insurance claim rules, in plain English
- Frozen and burst pipes: what to do
- Does homeowners insurance cover water damage?
- How long water damage takes to dry
Local phone numbers checked November 2026: