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Water Damage Restoration in Housatonic, MA
Emergency water removal, drying, and sewer backup cleanup for homes in Housatonic, the mill village on the Housatonic River in the town of Great Barrington.
Quick answer
For water damage in Housatonic, MA, shut off your main valve first, or turn off the well pump breaker if you are on a private well. For a main or meter problem, call the Housatonic Water Works emergency line at 413-446-1801. Then call a water damage restoration company; drying should start within 24 to 48 hours. Massachusetts law requires insurers to act reasonably promptly on claim communications.
Do this first
Local water and sewer lines.
Housatonic Water Works is a privately owned water company. Freeze data from the Lenox Dale station is on the Stockbridge page.
- Shut off the water. Turn off the main valve where the line enters the house. Housatonic Water Works owns the meter and the mains; the owner is responsible for the service pipe from the main to the meter. Report a break to the company's emergency line at 413-446-1801.
- Make it safe and document it. Cut power to wet rooms from a dry spot, photograph the damage, then report the claim.
- Start drying within 24 to 48 hours. About 66% of Housatonic homes went up before 1960. In old mill-era houses, check under floors and inside walls, not just the visible surfaces.
On November 5, 2026, Housatonic Water Works asked customers in Great Barrington, Stockbridge, and West Stockbridge to limit water to essential use during a supply emergency.
What to know about water damage in Housatonic
Nov. 5, 2026
Housatonic Water Works asked customers to limit water use to essential needs during an ongoing supply emergency, to keep enough storage and pressure for homes and fire protection.
Source: Town of Great Barrington
Monument Mills
A saw mill was built on the Front Street site in 1824. It became a cotton mill in 1835 and Monument Mills in 1850, and employed about 500 workers in 1935.
Source: The Berkshire Eagle
Who owns which pipe
Housatonic Water Works maintains the water mains and owns the meter. The property owner maintains the tap and service line from the main to the meter.
Homes in Housatonic
The median home dates to 1938. About 70% are owner-occupied, and the median home value is about $437,000.
Check your ZIP
Flash flood warnings in Berkshire County
The National Weather Service issued 23 flash flood warnings that included Berkshire County from 2016 through November 12, 2026. The year-by-year count is on the Stockbridge page.
Cost and insurance in Housatonic
How much does water damage restoration cost in Housatonic?
Most jobs run $450 to $16,000 (Angi). River or storm water that comes in from outside is a flood claim, which needs separate flood insurance. Balloon-framed walls in old houses carry water down from upper floors, so check the rooms below a leak.
Water removal and restoration in Housatonic
The company that answers handles frozen and burst pipes, service line leaks, basement water near the river, water heater failures, and sewer backups, plus burst pipes, appliance leaks, drying, and septic backups.
Housatonic questions
Who supplies water in Housatonic?
Housatonic Water Works Company. Its emergency line is 413-446-1801 and its office is 413-528-1780.
Who fixes a leak between the street and the meter?
The property owner. Housatonic Water Works maintains the mains and owns the meter, and can help find the cause.
Is Housatonic its own town?
No. It is a village and Census area in the town of Great Barrington.
Which ZIP code is Housatonic in?
01230, which it shares with Great Barrington.
Related guides
Other Massachusetts towns- Basement floor drain backing up
- Water mitigation vs. restoration
- Water coming up through the basement floor
- Massachusetts insurance claim rules, in plain English
- Frozen and burst pipes: what to do
- Does homeowners insurance cover water damage?
- How long water damage takes to dry
Local phone numbers checked November 2026: