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Water Damage Restoration in Devens, MA

Emergency water removal, drying, and sewer backup cleanup for homes in Devens, the former Fort Devens community where MassDevelopment runs local services.

Quick answer

For water damage in Devens, MA, shut off your main valve first, or turn off the well pump breaker if you are on a private well. For a meter, street, or sewer problem, call Devens Utilities at 978-784-2931. Then call a water damage restoration company; drying should start within 24 to 48 hours. Massachusetts law requires insurers to act reasonably promptly on claim communications.

Updated November 10, 2026

Do this first

Local water and sewer lines.

Life safety, gas smell, sparking911
Devens Utilities (water and sewer)978-784-2931
MassDevelopment, Devens office978-784-2900

Freeze data from the Fitchburg airport station is on the Lunenburg page.

  1. Shut off the water. Turn off the main valve where the line enters the house. Devens Utilities provides water and sewer service to every home in Devens, so report a break or sewer backup to them at 978-784-2931.
  2. Make it safe and document it. Cut power to wet rooms from a dry spot, photograph the damage, then report the claim.
  3. Start drying within 24 to 48 hours. About 42% of Devens homes were built in 2010 or later. Newer homes often have finished basements, so pull wet carpet pad and baseboards early to let the walls dry.

Devens Utilities serves every home in Devens. After the 2010 storms, FEMA inspectors found damage at 4 homes in Devens.

What to know about water damage in Devens

42%

Share of Devens homes built in 2010 or later. Newer plumbing still fails at supply lines, ice maker hoses, and water heaters, and finished basements hold the water.

Source: Census Reporter, ACS 2024 5-year estimates

Former Fort Devens

MassDevelopment leads the redevelopment of the former Fort Devens and provides municipal functions for the Devens community.

Source: MassDevelopment

One utility for everything

Devens Utilities delivers electric, natural gas, water, and sewer service to the businesses and residents of Devens.

Source: Devens Utilities

4 damaged homes

After the March and April 2010 storms and flooding, 4 homeowners in ZIP 01434 registered for FEMA aid. Inspectors found damage at 4 homes, totaling about $3,474. Owners who did not apply are not counted.

Source: FEMA Housing Assistance data (owners)

Homes in Devens

Half of Devens homes date to 1950 or earlier, from the Army years, and 42% are new since 2010. About 79% are owner-occupied, with a median value near $556,800.

Source: Census Reporter, ACS 2024 5-year estimates

Check your ZIP

Flash flood warnings in Worcester County

The National Weather Service issued 70 flash flood warnings that included Worcester County from 2016 through November 12, 2026. The year-by-year count is on the Lunenburg page.

Cost and insurance in Devens

How much does water damage restoration cost in Devens?

Most jobs run $450 to $16,000 (Angi). Storm water that comes in from outside is a flood claim, which needs separate flood insurance. Finished basements with carpet and drywall need those layers opened up before the framing can dry.

Wet drywall removed to the studs with a moisture meter and dehumidifier in place

Water removal and restoration in Devens

The company that answers handles finished basement water, supply line and ice maker leaks, water heater failures, frozen pipes, and sewer backups, plus burst pipes, appliance leaks, drying, and septic backups.

Devens questions

Who handles water and sewer in Devens?

Devens Utilities, at 978-784-2931. It is part of MassDevelopment.

Is Devens a town?

No. It is a Census area on the former Fort Devens, where MassDevelopment provides municipal functions.

Which ZIP code is Devens in?

01434.

Did FEMA help Devens homeowners after the 2010 floods?

Yes. Inspectors found damage at 4 homes, totaling about $3,474.

Local phone numbers checked November 2026:

Call (866) 217-4054