Quick answer
For water damage in Santaquin, UT, shut off your main valve first, or turn off the well pump breaker if you are on a private well. For a city water or sewer emergency after hours, call Santaquin Public Works at 801-754-1883. Then call a water damage restoration company; drying should start within 24 to 48 hours. A Utah insurance rule gives insurers 15 days to acknowledge a claim.
Do this first
Local water and sewer lines.
City hall at 110 South Center Street is open Monday to Thursday, 9 a.m. to 5 p.m., and Friday until 1 p.m. Utah County Environmental Health is open Monday to Friday, 7:30 a.m. to 5:30 p.m. The county line also covers Spring Lake and Sundance.
- Shut off the water. Shut off the main valve where the line enters the house. For a city water or sewer emergency after hours, call Santaquin Public Works at 801-754-1883.
- Make it safe and document it. Cut power to wet rooms from a dry spot, photograph the damage, then report the claim.
- Start drying within 24 to 48 hours. About 49% of Santaquin homes were built in 2010 or later. Newer homes often have finished basements, so check supply line fittings and the water heater first.
Santaquin's water comes from city wells and springs. In winter, 90% or more comes from the springs; in summer, about half comes from each.
What to know about water damage in Santaquin
Summit City
Santaquin's first name, for its place on the summit between the Utah and Juab valleys. Pioneers settled there late in 1851, while helping settle Payson.
Source: Santaquin City history
Named for a chief's son
Settlers returned in spring 1856 after the Walker War. When Chief Guffich warned them of a raid, they offered to name the town for him, and he asked that it be named for his son, Santaquin.
Source: Santaquin City history
Railroad in 1875
Horse and buggy were the only way in or out until 1875, when the Utah Southern Railroad reached Santaquin.
Source: Santaquin City history
3.5 million gallons
The city has 3.5 million gallons of water storage, filled from culinary wells and springs.
Source: Santaquin City water
Two water systems
Santaquin runs both a culinary water system and a pressure irrigation system, which handles most outside watering.
Homes in Santaquin
The median home dates to 2009, and about 13% were built before 1980. About 90% are owner-occupied, with a median value near $465,100.
Check your ZIP
Cost and insurance in Santaquin
How much does water damage restoration cost in Santaquin?
Most jobs run $450 to $16,000 (Angi). Summit Creek or canyon runoff that reaches the house from outside is a flood loss, covered only by a separate flood policy. Many Santaquin homes sit on sloped bench lots. After a leak, check that water is draining away from the foundation so basement walls do not keep taking it in.
Water removal and restoration in Santaquin
The company that answers handles finished basement leaks, sewer backups, pressure irrigation line breaks, water heater failures, and frozen pipes, plus burst pipes, appliance leaks, drying, and septic backups.
Santaquin questions
Who do I call about Santaquin water after hours?
Santaquin Public Works, at 801-754-1883, from 4 p.m. to 8 a.m. During the day, call 801-754-1970.
Who handles septic systems in Utah County?
The Utah County Health Department Environmental Health office, at 801-851-7525.
What was Santaquin first called?
Summit City.
Where does Santaquin's water come from?
City wells and springs. In winter, 90% or more comes from the springs.
Related guides
Other Utah towns- Burst pipe, not frozen
- Sewage backup: what to do first
- Burst pipe repair cost
- Utah insurance claim rules, in plain English
- Frozen and burst pipes: what to do
- Does homeowners insurance cover water damage?
- How long water damage takes to dry
Local phone numbers checked November 2026: