Quick answer
For water damage in Mona, UT, shut off your main valve first, or turn off the well pump breaker if you are on a private well. For a city water emergency, call Mona at 435-250-8700. Then call a water damage restoration company; drying should start within 24 to 48 hours. A Utah insurance rule gives insurers 15 days to acknowledge a claim.
Do this first
Local water and sewer lines.
The city office at 20 West Center Street is open Monday to Thursday, 9 a.m. to 3 p.m. For homes on septic, the Central Utah Public Health Department Nephi office line is on the Nephi page.
- Shut off the water. Shut off the main valve where the line enters the house. For a break on the city water line, Mona lists 435-250-8700 for culinary water emergencies only.
- Make it safe and document it. Cut power to wet rooms from a dry spot, photograph the damage, then report the claim.
- Start drying within 24 to 48 hours. Mona runs its own wastewater treatment plant on North 300 West. If drains back up in more than one fixture, call the city office at 435-623-4913 before running more water.
The NOAA station at Nephi, about 7 miles from Mona, averages about 148 nights a year at or below freezing, with the last freeze after May 6 in half of years.
What to know about water damage in Mona
Mona
The name a former British Army surgeon, Dr. Matthew McCune, proposed for the town after his home on the Isle of Man. It replaced Clover Creek and Willow Creek.
Freezes and precipitation
The NOAA weather station at Nephi, about 6.9 miles away, averages 147.6 nights a year at or below 32°F and 53.6 at or below 20°F. In half of years the first freeze comes by October 10 and the last one after May 6. Pipes in outside walls, unheated basements, and crawlspaces are the first to split. It also averages 13.74 inches of precipitation a year, counting melted snow, with about 0.5 days of an inch or more.
Moved for a healthier site
Settlers who gathered by Clover Spring were advised by Brigham Young to move farther east. Erastus Snow came from Salt Lake City to lay out the present town site.
Spring and well water
Mona City Culinary Water served about 2,070 people through 616 connections in 2025, drawing mostly from Upper Clover Springs with a city well as backup.
Source: Utah Division of Water Rights
Under Mount Nebo
The city lists Burraston Ponds and Mona Reservoir in town, and a hike up Mount Nebo that starts from 700 South.
Source: Mona City, places to visit
Homes in Mona
The median home dates to 2001, and about 34% were built before 1980. About 97% are owner-occupied, with a median value near $483,700.
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Cost and insurance in Mona
How much does water damage restoration cost in Mona?
Most jobs run $450 to $16,000 (Angi). Canyon runoff or irrigation water that comes in from outside is a flood claim, which needs separate flood insurance. Many Mona homes are newer builds with finished basements, so carpet pad and the bottom of the drywall need checking after any basement leak.
Water removal and restoration in Mona
The company that answers handles sewer backups, frozen and burst pipes, water heater failures, irrigation line breaks, and supply line leaks, plus burst pipes, appliance leaks, drying, and septic backups.
Mona questions
Who do I call for a Mona city water emergency?
Mona lists 435-250-8700 for culinary water emergencies only. The city office is 435-623-4913.
Who handles septic and environmental health in Juab County?
The Central Utah Public Health Department. The Nephi office number is on the Nephi page.
How did Mona get its name?
Dr. Matthew McCune suggested it, after his home on the Isle of Man.
When is the last freeze near Mona?
At the Nephi station, the last freeze comes after May 6 in half of years.