Quick answer
For water damage in Francis, UT, shut off your main valve first, or turn off the well pump breaker if you are on a private well. For city water problems, call Francis public works at 435-300-6186. Then call a water damage restoration company; drying should start within 24 to 48 hours. A Utah insurance rule gives insurers 15 days to acknowledge a claim.
Do this first
Local water and sewer lines.
The city office at 2317 South Spring Hollow Road is open Monday to Thursday, 8 a.m. to 4:30 p.m. Public works keeps 7 a.m. to 3:30 p.m., Monday to Friday. The Summit County septic line also covers Marion.
- Shut off the water. Shut off the main valve where the line enters the house. For a city water problem, the state lists Francis public works at 435-300-6186 as both the office and emergency contact for the water system.
- Make it safe and document it. Cut power to wet rooms from a dry spot, photograph the damage, then report the claim.
- Start drying within 24 to 48 hours. About 31% of Francis homes were built in 2010 or later. Newer homes still fail at supply lines, ice makers, and water heaters, so check those first.
The NOAA station at Kamas, about 2 miles from Francis, averages about 196 nights a year at or below freezing, with the last freeze after June 5 in half of years.
What to know about water damage in Francis
100 feet
Depth of the well Francis settlers dug in 1865 without striking water. They hauled drinking water from the Provo River instead.
Source: Summit County, Francis history
Freezes and precipitation
The NOAA weather station at Kamas averages 196.1 nights a year at or below 32°F and 86.7 at or below 20°F. In half of years the first freeze comes by September 17 and the last one after June 5. Pipes in outside walls, unheated basements, and crawlspaces are the first to split. It also averages 16.64 inches of precipitation a year, counting melted snow, with about 0.6 days of an inch or more.
Founded in 1862
The Eskilson family founded Francis in 1862. John Williams is said to have built the first cabin.
Source: Summit County, Francis history
Water on the bench
The South Kamas Irrigation Company dug a canal to the bench. William Gines recalled that Provo River water first ran onto the bench on the day he was born, August 7, 1873.
Source: Summit County, Francis history
Ties to fence posts
In the 1890s the Utah Central Railroad hired locals to grade a line over Wolf Creek Pass. The project went broke, the men went unpaid, and the ties became fence posts.
Homes in Francis
The median home dates to 2003, and about 31% were built in 2010 or later. About 87% are owner-occupied, with a median value near $792,700.
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Cost and insurance in Francis
How much does water damage restoration cost in Francis?
Most jobs run $450 to $16,000 (Angi). Snowmelt or river water that comes in from outside is a flood claim, which needs separate flood insurance. Newer homes with finished basements need baseboards off and drywall checked from the bottom up after a leak.
Water removal and restoration in Francis
The company that answers handles frozen and burst pipes, septic backups, water heater failures, snowmelt seepage, and supply line leaks, plus burst pipes, appliance leaks, drying, and septic backups.
Francis questions
Who do I call about Francis city water?
Francis public works, at 435-300-6186.
Who handles septic systems in Summit County?
The Summit County Health Department Environmental Health Division, at 435-336-3224.
When was Francis founded?
In 1862, by the Eskilson family.
When is the last freeze in Francis?
At the Kamas station, the last freeze comes after June 5 in half of years.
Related guides
Other Utah towns- Sewage backup: what to do first
- Water mitigation vs. restoration
- Burst pipe repair cost
- Utah insurance claim rules, in plain English
- Frozen and burst pipes: what to do
- Does homeowners insurance cover water damage?
- How long water damage takes to dry
Local phone numbers checked November 2026: