Quick answer
For water damage in Pottsboro, TX, shut off your main valve first, or turn off the well pump breaker if you are on a private well. For a water break, call the City of Pottsboro Utilities Department at 903-786-2281. Then call a water damage restoration company; drying should start within 24 to 48 hours. Texas insurers must acknowledge your claim within 15 days.
Do this first
Local water and septic lines.
The Grayson County flash flood table is on the Howe page, and the county septic office is on the Preston page.
- Shut off the water. Close the valve at your meter box. The City of Pottsboro Utilities Department runs water and wastewater inside the city; call City Hall about a break at the meter.
- Make it safe and document it. Cut power to wet rooms from a dry spot, photograph the damage, then report the claim.
- Start drying within 24 to 48 hours. If a freeze cuts off water, keep faucets closed until service returns. When it does, check under sinks and in the attic for split lines before you leave the house.
FEMA inspectors found damage at 55 homes in ZIP 75076 after the May 2015 storms and floods. In a heavy storm near Lake Texoma, never drive into water over a road.
What to know about water damage in Pottsboro
7 days
How long it took to fully restore Pottsboro's water after the February 2021 winter storm. The city shares water infrastructure with Denison, whose water tower serves both.
Source: Rural Health Information Hub
55 damaged homes
After the May 2015 storms and floods, 112 homeowners in ZIP 75076 registered for FEMA aid. Inspectors found damage at 55 homes, totaling about $421,051. After the June 2007 storms, damage was found at 14 homes, and after the February 2021 winter storm at 14 more. Owners who did not apply are not counted.
Founded for the railroad
James A. Potts founded Pottsboro in 1876, donating land for a town and a right-of-way so the Missouri, Kansas and Texas would extend its tracks west from Denison.
Source: Texas Almanac, Pottsboro
City water and sewer
The Utilities Department treats and distributes the city's drinking water and collects and treats wastewater from the sanitary sewer system.
Source: City of Pottsboro, Utilities
Homes in Pottsboro
About 79% are owner-occupied, the median home dates to 1993, and about 18% were built before 1960.
Check your ZIP
Flash flood warnings in Grayson County
The National Weather Service issued 39 flash flood warnings that included Grayson County from 2016 through November 12, 2026. The year-by-year count is on the Howe page.
Cost and insurance in Pottsboro
How much does water damage restoration cost in Pottsboro?
Most jobs run $450 to $16,000 (Angi). Lake or storm water that flows in from outside is a flood claim. Older homes may hide water under old flooring.
Water removal and restoration in Pottsboro
The company that answers handles burst pipes in hard freezes, sewer and septic backups, water heater failures, supply line leaks, and storm water at low doors, plus burst pipes, appliance leaks, drying, and septic backups.
Pottsboro questions
Who do I call about a water break in Pottsboro?
The City of Pottsboro Utilities Department at City Hall, 903-786-2281.
Why did Pottsboro lose water in February 2021?
Pottsboro shares water infrastructure with Denison, and Denison's water had to be restored first. Full service took up to 7 days.
How many Pottsboro-area homes did the 2015 floods damage?
FEMA inspectors found damage at 55 homes in ZIP 75076, about $421,051.
Which ZIP codes does this page cover?
The Pottsboro parts of ZIPs 75076 and 75020. ZIP 75076 also covers Preston.
Related guides
Other Texas towns- Burst pipe, not frozen
- Sewage backup: what to do first
- Burst pipe repair cost
- Texas insurance claim deadlines, in plain English
- Frozen and burst pipes: what to do
- Does homeowners insurance cover water damage?
- How long water damage takes to dry
Local phone numbers checked November 2026: