Quick answer
For water damage in Heath, TX, shut off your main valve first, or turn off the well pump breaker if you are on a private well. For an emergency water shut-off, call the City of Heath at 972-771-7724. Then call a water damage restoration company; drying should start within 24 to 48 hours. Texas insurers must acknowledge your claim within 15 days.
Do this first
Local water and septic lines.
- Shut off the water. Close your main valve. If you cannot, the City of Heath will shut off your water in an emergency for a leak or burst pipe: call 972-771-7724.
- Make it safe and document it. Cut power to wet rooms from a dry spot, photograph the damage, then report the claim.
- Start drying within 24 to 48 hours. Heath says the plumber who repairs the leak should turn the water back on. Before that, have wet flooring and walls near the leak checked with a moisture meter.
Rockwall County had no flash flood warnings from 2016 through 2021, then 7 in 2024 and 8 in 2025. Never drive into water over a road in a heavy storm.
What to know about water damage in Heath
98%
Share of Heath homes that are owner-occupied, with a median value of about $766,900. About 30% were built since 2010.
Black Hill and Willow Springs
The settlement was first called Black Hill for its black soil. Its 1849 post office was the first in what is now Rockwall County. It was Willow Springs from 1854 until it became Heath in 1886.
Source: Handbook of Texas, Heath
Fire and a slow comeback
A 1916 fire destroyed a number of buildings, and by 1950 Heath had 50 people. It incorporated in 1959 and grew with Lake Ray Hubbard and the Dallas area.
Source: Handbook of Texas, Heath
City water and sewer
Heath Public Works maintains the city's water and sanitary sewer systems. After normal hours, utility emergencies go to the dispatch line.
Sources: City of Heath, Public Works, Utility Services
10 damaged homes
After the February 2021 winter storm, 77 homeowners in ZIP 75032 (Heath addresses) registered for FEMA aid. Inspectors found damage at 10 homes, totaling about $27,377. Owners who did not apply are not counted.
Freezes and rain
The NOAA weather station at Terrell Municipal Airport, about 13.7 miles away, averages 34.9 nights a year at or below 32°F and 2.7 at or below 20°F. In half of years the first freeze comes by November 18 and the last one after March 11. Pipes in outside walls, attics, and pier-and-beam crawlspaces are the first to split. It also averages 38.42 inches of rain a year, with about 11.4 days of an inch or more.
Check your ZIP
How often does Rockwall County get flash flood warnings?
The National Weather Service issued 25 flash flood warnings that included Rockwall County from 2016 through November 12, 2026, peaking at 8 in 2025. Each one means flooding is happening or about to happen.
Source: our count from the National Weather Service warning archive, Iowa Environmental Mesonet.
| Year | Warnings |
|---|---|
| 2016 | 0 |
| 2017 | 0 |
| 2018 | 0 |
| 2019 | 0 |
| 2020 | 0 |
| 2021 | 0 |
| 2022 | 1 |
| 2023 | 4 |
| 2024 | 7 |
| 2025 | 8 |
| 2026 | 5 |
Cost and insurance in Heath
How much does water damage restoration cost in Heath?
Most jobs run $450 to $16,000 (Angi). Lake or storm water that flows in from outside is a flood claim. Wood floors near a leak need moisture readings early.
Water removal and restoration in Heath
The company that answers handles ice maker and supply line leaks, water heater failures, sewer or septic backups, burst pipes in hard freezes, and storm water at low doors, plus burst pipes, appliance leaks, drying, and septic backups.
Heath questions
Will the City of Heath shut off my water in an emergency?
Yes. For a leak or burst pipe, call 972-771-7724. The plumber who fixes it should turn the water back on.
What was Heath called before?
Black Hill, then Willow Springs from 1854. It took the name Heath in 1886, after John O. Heath, who settled there in 1846.
Who maintains water and sewer lines in Heath?
Heath Public Works, which also handles streets and drainage. City Hall is 972-771-6228 on weekdays; after hours, call 972-771-7724.
Which ZIP codes does this page cover?
The Heath parts of ZIPs 75032 and 75126. Most of 75032 is Rockwall.
Related guides
Other Texas towns- Sewage backup: what to do first
- Water mitigation vs. restoration
- Burst pipe repair cost
- Texas insurance claim deadlines, in plain English
- Frozen and burst pipes: what to do
- Does homeowners insurance cover water damage?
- How long water damage takes to dry
Local phone numbers checked November 2026: