Quick answer
For water damage in Coppell, TX, shut off your main valve first, or turn off the well pump breaker if you are on a private well. For a water or sewer leak, call Coppell Utility Operations at 972-462-5150, 24 hours. Then call a water damage restoration company; drying should start within 24 to 48 hours. Texas insurers must acknowledge your claim within 15 days.
Do this first
Local water and septic lines.
- Shut off the water. Close the valve at your meter box. For a water or sewer leak at any hour, call Coppell Utility Operations at 972-462-5150. On-call staff there cannot answer billing questions.
- Make it safe and document it. Cut power to wet rooms from a dry spot, photograph the damage, then report the claim.
- Start drying within 24 to 48 hours. If your water stops suddenly and you do not know why, Coppell asks you to call Utility Billing at 972-304-3695. Once it comes back, check under sinks and behind the washer for leaks.
Dallas County had 22 flash flood warnings in 2024, 21 in 2025, and 18 so far in 2026. The Elm Fork of the Trinity runs along Coppell, so never drive into water over a road.
What to know about water damage in Coppell
16,881
People in Coppell in 1990, up from 3,826 a decade earlier. The city had incorporated in 1962 and has about 42,150 people today.
Sources: Handbook of Texas, Census Reporter
Freezes and rain
The NOAA weather station at the Dallas-Fort Worth airport, about 4.9 miles away, averages 29.2 nights a year at or below 32°F and 2.5 at or below 20°F. In half of years the first freeze comes by November 24 and the last one after March 8. Pipes in outside walls, attics, and pier-and-beam crawlspaces are the first to split. It also averages 37.01 inches of rain a year, with about 10.9 days of an inch or more.
Gibbs Station to Coppell
The community got a post office in 1887 as Gibbs Station, named for Lt. Gov. Barnett Gibbs. The railroad was finished through town in 1888, and the depot was renamed Coppell in 1892 for financier George A. Coppell.
Source: Handbook of Texas, Coppell
36 damaged homes
After the February 2021 winter storm, 363 homeowners in ZIP 75019 registered for FEMA aid. Inspectors found damage at 36 homes, totaling about $124,121. After the spring 2024 storms, damage was found at 10 more homes. Most of that ZIP is Coppell. Owners who did not apply are not counted.
Leaks only on the 24-hour line
Coppell's on-call utility staff take emergency water and sewer leak calls only and cannot answer billing questions. Public Works also takes reports of sewer back-ups and water quality problems.
Sources: City of Coppell, service disruption page
Homes in Coppell
About 69% are owner-occupied, the median home dates to 1994, and the median value is about $560,500.
Check your ZIP
How often does Dallas County get flash flood warnings?
The National Weather Service issued 105 flash flood warnings that included Dallas County from 2016 through November 12, 2026, peaking at 22 in 2024. Each one means flooding is happening or about to happen.
Source: our count from the National Weather Service warning archive, Iowa Environmental Mesonet.
| Year | Warnings |
|---|---|
| 2016 | 5 |
| 2017 | 6 |
| 2018 | 10 |
| 2019 | 3 |
| 2020 | 3 |
| 2021 | 4 |
| 2022 | 4 |
| 2023 | 9 |
| 2024 | 22 |
| 2025 | 21 |
| 2026 | 18 |
Cost and insurance in Coppell
How much does water damage restoration cost in Coppell?
Most jobs run $450 to $16,000 (Angi). Creek or storm water that flows in from outside is a flood claim. Two-story homes can hide water in the ceiling below a leak.
Water removal and restoration in Coppell
The company that answers handles upstairs toilet and tub overflows, dishwasher leaks, water heater failures, sewer backups, frozen pipes, and storm water at low doors, plus burst pipes, appliance leaks, drying, and septic backups.
Coppell questions
Who do I call about a water or sewer leak in Coppell?
Coppell Utility Operations at 972-462-5150, 24 hours a day, for emergency water and sewer leaks only.
When was Coppell named?
In 1892, when the railroad depot at Gibbs Station was renamed for George A. Coppell. The city incorporated in 1962.
How cold does it get around Coppell?
The NOAA station at the Dallas-Fort Worth airport, about 4.9 miles away, averages about 29 nights a year at or below 32°F.
Which ZIP codes does this page cover?
ZIP 75019, which is mostly Coppell, and the Coppell parts of 75063 and 75067.
Related guides
Other Texas towns- Ceiling water stains
- Water mitigation vs. restoration
- Burst pipe repair cost
- Texas insurance claim deadlines, in plain English
- Frozen and burst pipes: what to do
- Does homeowners insurance cover water damage?
- How long water damage takes to dry
Local phone numbers checked November 2026: