Quick answer
For water damage in Cibolo, TX, shut off your main valve first, or turn off the well pump breaker if you are on a private well. After hours, call Schertz Non-Emergency Dispatch at 210-619-1274 for a water technician. Then call a water damage restoration company; drying should start within 24 to 48 hours. Texas insurers must acknowledge your claim within 15 days.
Do this first
Local water and septic lines.
- Shut off the water. Close the valve at your meter box. For an after-hours line break or leak, Cibolo sends customers to Schertz Non-Emergency Dispatch, 210-619-1274, which sends out a water technician.
- Make it safe and document it. Cut power to wet rooms from a dry spot, photograph the damage, then report the claim.
- Start drying within 24 to 48 hours. While the dispatcher sends a technician to the meter, move furniture off wet carpet and lift soaked rugs. About 44% of Cibolo homes were built since 2010, so many are on slabs with flooring that hides water.
Guadalupe County had 12 flash flood warnings in 2025 and 7 so far in 2026. Cibolo Creek runs along the city, so never drive into water over a road.
What to know about water damage in Cibolo
398
People in Cibolo when it incorporated in 1968. Census estimates now put the city at about 35,100, and the median home dates to 2008.
Sources: Handbook of Texas, Census Reporter
Fromme's Store
Jacob Schlather bought land here in 1867. Charles Fromme bought the family store in 1882, and the settlement was known as Fromme's Store. A post office named Cibolo opened in 1883.
Source: Handbook of Texas, Cibolo
Steep creek banks
Cibolo Creek forms the line between Guadalupe and Bexar counties. Its banks are steep, and before bridges there were few safe places to cross.
Source: Handbook of Texas, Cibolo
15 damaged homes
After the February 2021 winter storm, 188 homeowners in ZIP 78108 registered for FEMA aid. Inspectors found damage at 15 homes, totaling about $47,002. Most of that ZIP is Cibolo. Owners who did not apply are not counted.
Owners and values
About 82% of Cibolo homes are owner-occupied, and the median value is about $351,900. The city grew along I-35 in the 1980s.
Freezes and rain
The NOAA weather station at New Braunfels, about 7.0 miles away, averages 32.0 nights a year at or below 32°F and 1.8 at or below 20°F. In half of years the first freeze comes by November 18 and the last one after March 8. Pipes in outside walls, attics, and pier-and-beam crawlspaces are the first to split. It also averages 33.57 inches of rain a year, with about 9.9 days of an inch or more.
Check your ZIP
How often does Guadalupe County get flash flood warnings?
The National Weather Service issued 50 flash flood warnings that included Guadalupe County from 2016 through November 12, 2026, peaking at 12 in 2025. Each one means flooding is happening or about to happen.
Source: our count from the National Weather Service warning archive, Iowa Environmental Mesonet.
| Year | Warnings |
|---|---|
| 2016 | 7 |
| 2017 | 2 |
| 2018 | 4 |
| 2019 | 3 |
| 2020 | 1 |
| 2021 | 11 |
| 2022 | 2 |
| 2023 | 1 |
| 2024 | 0 |
| 2025 | 12 |
| 2026 | 7 |
Cost and insurance in Cibolo
How much does water damage restoration cost in Cibolo?
Most jobs run $450 to $16,000 (Angi). Water from Cibolo Creek or a storm is a flood claim, not a pipe claim. Ask whether wet carpet pad will be dried or replaced.
Water removal and restoration in Cibolo
The company that answers handles washer and dishwasher leaks, toilet overflows, water heater failures, sewer backups, frozen pipes in a hard freeze, and storm water, plus burst pipes, appliance leaks, drying, and septic backups.
Cibolo questions
Is there an after-hours number for a Cibolo water leak?
Yes. Cibolo routes line breaks and leaks after hours to Schertz Non-Emergency Dispatch, 210-619-1274, which sends a water technician. The city office is 210-658-9900 on weekdays.
Where does the name Cibolo come from?
From Cibolo Creek. Cíbolo is Spanish for buffalo, and the railroad station built in 1877 was called Cibolo Valley.
When did Cibolo become a city?
In 1968, when 398 people lived there. Randolph Air Force Base and the growth of San Antonio drove much of what came after.
Which ZIP codes does this page cover?
Mainly 78108. Edges of Cibolo also reach into 78124 and 78154, which it shares with neighboring towns.
Related guides
Other Texas towns- Sewage backup: what to do first
- Water mitigation vs. restoration
- Burst pipe repair cost
- Texas insurance claim deadlines, in plain English
- Frozen and burst pipes: what to do
- Does homeowners insurance cover water damage?
- How long water damage takes to dry
Local phone numbers checked November 2026: