Quick answer
For water damage in Avon, MN, shut off your main valve first, or turn off the well pump breaker if you are on a private well. For a city water or sewer problem, call the Avon Water/Wastewater Foreman at 320-342-8101. Then call a water damage restoration company; drying should start within 24 to 48 hours. Minnesota law gives insurers 10 business days to acknowledge a claim.
Do this first
Local water and sewer lines.
City Hall is at 140 Stratford St. E. and is open Monday to Friday, 7:30 a.m. to 3:30 p.m. The Stearns County Environmental Services septic line is on the St. Joseph page.
- Shut off the water. Shut off the main valve where the line enters the house. For a city water or sewer problem, call the Avon Water/Wastewater Foreman at 320-342-8101.
- Make it safe and document it. Cut power to wet rooms from a dry spot, photograph the damage, then report the claim.
- Start drying within 24 to 48 hours. The median Avon home dates to 1983, and about 46% were built before 1980. Check the sump pump and its discharge line first.
Avon's water and sewer department reminds homeowners that sump pumps must discharge outside, not into the sanitary sewer.
What to know about water damage in Avon
1900
The year Avon incorporated. The town had been laid out in 1873 and named for the River Avon in England.
Source: Wikipedia
Freezes and precipitation
The NOAA weather station at Collegeville, about 3.2 miles away, averages 159.2 nights a year at or below 32°F and 94.2 at or below 20°F. In half of years the first freeze comes by October 7 and the last one after May 3. Pipes in outside walls, unheated basements, and crawlspaces are the first to split. It also averages 31.04 inches of precipitation a year, counting melted snow, with about 7.5 days of an inch or more.
Spunk Lake
Avon was known as Spunk Lake from 1863 to 1872, before the railroad came through.
Odd/even watering
In August 2026 Avon moved to an odd/even lawn watering schedule to protect water storage for emergencies.
Source: City of Avon
City treatment plant
Avon's water and wastewater treatment plant is at 300 Angelfish Ave.
Source: City of Avon
Homes in Avon
The median home dates to 1983, and about 11% were built in 2010 or later. About 81% are owner-occupied, with a median value near $245,100.
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Cost and insurance in Avon
How much does water damage restoration cost in Avon?
Most jobs run $450 to $16,000 (Angi). Lake or storm water that enters the house from outside is a flood loss, which needs a separate flood policy. Avon asks that sump pumps drain outside. Keep the pump running and its discharge line clear until moisture readings come back dry.
Water removal and restoration in Avon
The company that answers handles sump pump failures, basement leaks, frozen pipes, water heater failures, and sewer backups, plus burst pipes, appliance leaks, drying, and septic backups.
Avon questions
Who do I call about an Avon water or sewer problem?
The Avon Water/Wastewater Foreman, at 320-342-8101. Billing questions go to City Hall at 320-356-7922.
Where should an Avon sump pump drain?
Outside. The city asks that sump pumps never discharge into the sanitary sewer.
Where is the Stearns County septic line?
On the St. Joseph page.
What was Avon first called?
Spunk Lake, from 1863 to 1872.
Related guides
Other Minnesota towns- Burst pipe, not frozen
- Water mitigation vs. restoration
- Burst pipe repair cost
- Minnesota insurance claim rules, in plain English
- Frozen and burst pipes: what to do
- Does homeowners insurance cover water damage?
- How long water damage takes to dry
Local phone numbers checked November 2026: