Quick answer
For water damage in Glenns Ferry, ID, shut off your main valve first, or turn off the well pump breaker if you are on a private well. To have city water shut off, call City Hall at 208-366-7418, or 208-599-3762 on weekends. Then call a water damage restoration company; drying should start within 24 to 48 hours. Report the claim to your insurer as soon as you can.
Do this first
Local water and sewer lines.
For water, City Hall is extension 1, open Monday to Thursday, 7 a.m. to 5:30 p.m.
- Shut off the water. Close the main valve where the line enters the house. To have city water shut off, call City Hall at 208-366-7418, or the weekend emergency line at 208-599-3762.
- Make it safe and document it. Cut power to wet rooms from a dry spot, photograph the damage, then report the claim.
- Start drying within 24 to 48 hours. Glenns Ferry averages about 144 nights a year at or below freezing. Check pipes in outside walls, crawlspaces, and under mobile homes first.
City Hall takes water shutoff calls Monday to Thursday. On weekends, use the emergency line at 208-599-3762.
What to know about water damage in Glenns Ferry
1869
The year Gus Glenn built a ferry here, about two miles upstream from the Three Island Crossing on the Oregon Trail.
Source: Wikipedia
Freezes and precipitation
The NOAA weather station at Glenns Ferry averages 144.0 nights a year at or below 32°F and 41.8 at or below 20°F. In half of years the first freeze comes by October 3 and the last one after May 1. Pipes in outside walls, unheated basements, and crawlspaces are the first to split. It also averages 10.6 inches of precipitation a year, counting melted snow.
A shortcut for wagons
Pioneers forded the Snake River at Three Island Crossing until 1869. Glenn's ferry held two wagons and cut nearly 20 miles from the old route.
Source: Wikipedia
Railroad in 1883
The townsite was platted in 1871, and the Oregon Short Line Railroad gave the city its first major employer in 1883.
Source: Wikipedia
City water and lagoons
The city runs its own water treatment plant. Sewage goes to city sewer lagoons.
One of two cities
Glenns Ferry and Mountain Home are the only incorporated cities in Elmore County.
Source: Wikipedia
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Cost and insurance in Glenns Ferry
How much does water damage restoration cost in Glenns Ferry?
Most jobs run $450 to $16,000 (Angi). River water that flows in from outside is a flood loss, which needs a separate flood policy. In a home with a crawlspace, ask the crew to check the subfloor and insulation, which hold water out of sight.
Water removal and restoration in Glenns Ferry
The company that answers handles frozen pipes, water heater failures, crawlspace leaks, mobile home plumbing leaks, and sewer backups, plus burst pipes, appliance leaks, drying, and septic backups.
Glenns Ferry questions
Who do I call to shut off city water in Glenns Ferry?
City Hall, at 208-366-7418, extension 1. On weekends, call 208-599-3762.
Where does Glenns Ferry water come from?
The city runs its own water treatment plant.
Does Glenns Ferry have city sewer?
Yes. The city sewer system uses lagoons.
Where does the name Glenns Ferry come from?
From the ferry Gus Glenn built across the Snake River in 1869.
Related guides
Other Idaho towns- Sewage backup: what to do first
- Water mitigation vs. restoration
- Burst pipe repair cost
- Idaho insurance claim rules, in plain English
- Frozen and burst pipes: what to do
- Does homeowners insurance cover water damage?
- How long water damage takes to dry
Local phone numbers checked November 2026: