Quick answer
For water damage in Donnelly, ID, shut off your main valve first, or turn off the well pump breaker if you are on a private well. To have city water shut off, call Donnelly City Hall at 208-325-8859. Then call a water damage restoration company; drying should start within 24 to 48 hours. Report the claim to your insurer as soon as you can.
Do this first
Local water and sewer lines.
City Hall is at 169 Halferty Street. Mail goes to P.O. Box 725, Donnelly, ID 83615.
- Shut off the water. Close the main valve where the line enters the house. To have city water turned off at the street, call Donnelly City Hall at 208-325-8859.
- Make it safe and document it. Cut power to wet rooms from a dry spot, photograph the damage, then report the claim.
- Start drying within 24 to 48 hours. About 27% of Donnelly homes were built in 2010 or later, and half are owner-occupied, so many are second homes or rentals that sit empty for weeks. Check them after every hard freeze.
Donnelly City Hall takes water turn-on and turn-off requests. Cabins left empty in winter should have the water shut off and lines drained.
What to know about water damage in Donnelly
1914
The year Donnelly was founded, which makes it the youngest town in Valley County.
Source: City of Donnelly
Built from Roseberry
A railroad depot opened two years before the town. Many buildings from nearby Roseberry were then moved to Donnelly by steam tractors and horse teams, and some still stand along Main Street.
Source: City of Donnelly
On Lake Cascade
Donnelly sits on the northeast shore of Lake Cascade, 13 miles south of McCall and 16 miles north of Cascade on Highway 55.
Source: Wikipedia
4,869 feet up
Donnelly's elevation is 4,869 feet, and it is the gateway town for Tamarack Resort across the reservoir.
Source: Wikipedia
On the scenic byway
Donnelly is about 85 miles north of Boise on Highway 55, the Payette River Scenic Byway, which climbs the Payette River through Horseshoe Bend and Cascade before reaching town.
Source: Wikipedia
Homes in Donnelly
The median home dates to 1992, and about 36% were built before 1980. About 50% are owner-occupied, with a median value near $369,200.
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Cost and insurance in Donnelly
How much does water damage restoration cost in Donnelly?
Most jobs run $450 to $16,000 (Angi). Lake or snowmelt water that flows in from outside is a flood loss, which needs a separate flood policy. In a cabin that sat empty, ask the crew to check under floors and inside walls, since water may have run for days.
Water removal and restoration in Donnelly
The company that answers handles frozen pipes in empty cabins, water heater failures, roof leaks from snow, appliance hose failures, and sewer backups, plus burst pipes, appliance leaks, drying, and septic backups.
Donnelly questions
Who do I call to shut off city water in Donnelly?
Donnelly City Hall, at 208-325-8859.
Where is Donnelly City Hall?
At 169 Halferty Street. Mail goes to P.O. Box 725.
When was Donnelly founded?
In 1914, two years after a railroad depot opened on the line from Emmett to McCall.
How far is Donnelly from McCall?
About 13 miles south, on Highway 55.
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Local phone numbers checked November 2026: