Quick answer
For water damage in Carrollton, GA, shut off your main valve first, or turn off the well pump breaker if you are on a private well. City customers call 770-830-2000; Carroll County Water Authority customers call 770-832-1277, option 2. Then call a water damage restoration company; drying should start within 24 to 48 hours, before mold sets in.
Do this first
After-hours water lines.
- Shut off the water. Close your main valve, or turn off the well pump breaker if you are on a private well. The City of Carrollton provides water and sewer in the city and some nearby areas; call 770-830-2000. Carroll County Water Authority customers call 770-832-1277 and choose option 2.
- Make it safe and document it. Cut power to wet rooms from a dry spot, photograph the damage, then report the claim.
- Start drying within 24 to 48 hours. Crawlspaces, basements, and slab homes with carpet hold moisture longer than they look.
FEMA's flood map puts about 14% of the land inside Carrollton in the high-risk flood zone, mostly along Little Tallapoosa River, Buffalo Creek, and Curtis Creek. The map panels for this area took effect in 2007. Check your own address on FEMA's Flood Map Service Center. Never drive or walk through moving water, and treat floodwater as contaminated.
What to know about water damage in Carrollton
41%
Share of Carrollton homes that are owner-occupied, so most households rent. The median home was built in 1989, and 17% are in buildings with 10 or more units. In a rental, stop the water if you can, then tell the landlord in writing; a renters policy covers your belongings.
The Little Tallapoosa River
The Little Tallapoosa runs through northwest Carrollton. Its gauge at US 27 starts flooding at 18 feet; the record is 19.3 feet in November 1948, and it reached 17.05 feet on September 21, 2009. At 21 feet, North Park Street floods and the county closes it.
Source: National Water Prediction Service, Little Tallapoosa River at Carrollton
A college town since 1906
Carrollton was incorporated in December 1829 and named for Charles Carroll of Carrollton, the last living signer of the Declaration of Independence. Its early textile mills ran on water power, and the district agricultural and mechanical school founded here in 1906 became the University of West Georgia.
Source: Wikipedia
90 damaged homes
After the September 2009 floods, 126 homeowners in ZIP 30117 registered for FEMA aid. Inspectors found damage at 90 homes, totaling about $507,276. The May 2008 tornadoes added 41 more. Owners who did not apply are not counted.
25 flood insurance claims
Since 1982, the National Flood Insurance Program has recorded 25 flood claims on buildings in ZIP 30117. The most came in 2015, with 7, from the December 2015 storms. Of those, 11 were on buildings outside FEMA's high-risk zone. Buildings without flood insurance are not counted.
Source: FEMA NFIP claims data (OpenFEMA)
Stormwater and the river
Stormwater runoff caused severe streambank erosion along the Little Tallapoosa River near the University of West Georgia trail and bridge on Lovvorn Road, according to a Georgia EPD notice for a stabilization project there.
Source: Georgia EPD public notice
Freezes and rain
The NOAA weather station at Carrollton, about 3 miles away, averages 65 nights a year at or below 32°F and 8 at or below 20°F. In half of years the first freeze comes by November 5 and the last one after March 28, so pipes in crawlspaces and outside walls are exposed for much of the year. It also averages 53 inches of rain a year, with about 16 days of an inch or more; March is the wettest month on average.
Check your ZIP
How often does Carroll County get flash flood warnings?
The National Weather Service issued 19 flash flood warnings that included Carroll County from 2016 through November 11, 2026, peaking at 5 in 2021. Each one means flooding is happening or about to happen.
Source: our count from the National Weather Service warning archive, Iowa Environmental Mesonet.
| Year | Warnings |
|---|---|
| 2016 | 0 |
| 2017 | 1 |
| 2018 | 2 |
| 2019 | 0 |
| 2020 | 2 |
| 2021 | 5 |
| 2022 | 0 |
| 2023 | 1 |
| 2024 | 3 |
| 2025 | 1 |
| 2026 | 4 |
Cost and insurance in Carrollton
How much does water damage restoration cost in Carrollton?
Most jobs run $450 to $16,000 (Angi). Little Tallapoosa River and creek flooding needs a separate flood policy. Older homes on crawlspaces and slab homes with carpet take longer.
Other Carroll County numbers
Septic backup
The Carroll County Environmental Health office handles septic permits and failing systems: 770-836-6781. For a public health emergency after hours, the state line is 1-866-782-4584.
Emergency management
Carroll County EMA posts storm and flood updates and coordinates shelters and road closures: 770-830-5882. Call 911 for anyone in danger.
Source: Carroll County
Power outage
More than one utility serves Carroll County, so call the one on your power bill. It depends on your address.
Sources: each utility's outage page; county list from Georgia 811
Water removal and restoration in Carrollton
The company that answers handles Little Tallapoosa River floodwater, burst pipes in rentals and older homes, and sewer backups, plus burst pipes, appliance leaks, drying, and septic backups.
Carrollton questions
Am I on city water or county water?
Check your bill. City of Carrollton customers call 770-830-2000. Carroll County Water Authority customers call 770-832-1277 and choose option 2 for emergencies. If you have no bill, you are on a private well.
I rent. Who handles a leak from the unit above?
Stop the water if you can reach the valve, photograph the damage, and tell the landlord or manager right away in writing. The owner's policy covers the building; your renters policy covers your belongings.
Which ZIP codes does this page cover?
ZIP 30117, including Carrollton and nearby parts of the county. For Mount Zion, see the Mount Zion page.
Related guides
Other Georgia towns- Burst pipe, not frozen
- Water mitigation vs. restoration
- Mold after water damage
- Mold remediation cost
- Does homeowners insurance cover water damage?
- How long water damage takes to dry
- Water in the crawl space
Local phone numbers checked November 2026: